Health Plan enrollment for postal support employees

Make the most of your Postal Service Health Benefits (PSHB) Program. Enroll in APWU Health Plan during Open Season, November 10 – December 8, 2025.

Elevate your benefits as a PSE

PSEs can enroll in the Consumer Driven Option online, by mail, or by fax

Enroll as a PSE with more than one year of service

You are eligible for the APWU special rate.

To enroll online: Visit the Health Benefits Enrollment Center.

To enroll by mail: Complete the Employee Health Benefits Election Form (standard form 2809).

Send your completed forms to:

USPS / HRSSC BENEFITS
PO BOX 970400
GREENSBORO NC 27497-0400

Or fax the forms to 1-202-268-0359

Enroll as a PSE with less than one year of service

You are eligible for the USPS health plan for non-career employees.

To enroll online: Enroll through LiteBlue.

To enroll by mail: Complete the following forms:

Send your completed forms to:

USPS / HRSSC BENEFITS
PO BOX 970400
GREENSBORO NC 27497-0400

Or fax the forms to 1-202-268-0359.

PSHB enrollment codes for APWU Health Plan

CONSUMER DRIVEN OPTION

Self

23D

Self + One

23F

Self & Family

23E

Contact human resources for enrollment support

If you have questions, contact the Human Resources Shared Service Center (HRSSC):

Select option 5 for benefits

Contact APWU Health Plan

For questions about the High Option or Consumer Driven Option, contact APWU Health Plan:

8:30 am – 6:30 pm ET, Monday – Friday

If the Health Plan is experiencing a high call volume, you can schedule a call back, 9 am – 6:30 pm ET, Monday – Friday.

Consumer Driven Option members

For questions about your Consumer Driven Option health plan, contact UnitedHealthcare:

Need help finding a health plan that’s right for you?

Download and access Health Plan resources

2026 PSHB High Option Summary of Benefits and Coverage (SBC)

2026 PSHB Consumer Driven Option Summary of Benefits and Coverage (SBC)

2026 Postal Brochure

Review the 2026 APWU Health Plan PSHB brochure detailing postal employee benefits.

High Option Members: See clarification for Section 5(c)- Services provided by a hospital or other facility, and ambulance services. 

For most services in this section, a deductible is not required.  The calendar year deductible only applies to outpatient hospital or ambulatory surgical center.  If you have additional questions or would like to verify your benefits, please contact the Health Plan at 1-800-222-2798.  

Postal Health Plan online resources

Join Our 2026 Open Season Virtual Health Fairs!

Discover the APWU Health Plan’s 2026 offerings, including the High Option and Consumer Driven Option plans. Learn more about benefits, coverage, and how these plans can meet your health care needs.

Visit our Virtual Health Fairs page to see the full schedule and register for upcoming sessions.