Make the most of your Postal Service Health Benefits (PSHB) Program. Enroll in APWU Health Plan during Open Season, November 10 – December 8, 2025.
APWU Health Plan offers a fee-for-service High Option and a Consumer Driven Option paired with a Personal Care Account. Both plans are open to PSHB-eligible employees.
To enroll online: Visit the Health Benefits Enrollment Center.
To enroll by mail: Complete the Employee Health Benefits Election Form (standard form 2809)
Send your completed forms to:
USPS / HRSSC BENEFITS
PO BOX 970400
GREENSBORO NC 27497-0400
Or fax the form to 1-202-268-0359.
If you’re a member and don’t want to change your plan for 2026, you’ll automatically be re-enrolled and don’t need to act. You can enroll in a different postal plan during Open Season if you choose.
Self
23A
Self + One
23C
Self & Family
23B
Self
23D
Self + One
23F
Self & Family
23E
If you have questions, contact the Human Resources Shared Service Center (HRSSC):
Select option 5 for benefits
For questions about the High Option or Consumer Driven Option, contact APWU Health Plan:
8:30 am – 6:30 pm ET, Monday – Friday
If the Health Plan is experiencing a high call volume, you can schedule a call back, 9 am – 6:30 pm ET, Monday – Friday.
For questions about your Consumer Driven Option health plan, contact UnitedHealthcare:
Review the 2026 APWU Health Plan PSHB brochure detailing postal employee benefits.
High Option Members: See clarification for Section 5(c)- Services provided by a hospital or other facility, and ambulance services.
For most services in this section, a deductible is not required. The calendar year deductible only applies to outpatient hospital or ambulatory surgical center. If you have additional questions or would like to verify your benefits, please contact the Health Plan at 1-800-222-2798.
Discover the APWU Health Plan’s 2026 offerings, including the High Option and Consumer Driven Option plans. Learn more about benefits, coverage, and how these plans can meet your health care needs.
Visit our Virtual Health Fairs page to see the full schedule and register for upcoming sessions.