Health Plan enrollment for Postal Service career employees

Make the most of your Postal Service Health Benefits (PSHB) Program. Enroll in APWU Health Plan during Open Season, November 10 – December 8, 2025.

Career employees are eligible to enroll

APWU Health Plan offers a fee-for-service High Option and a Consumer Driven Option paired with a Personal Care Account. Both plans are open to PSHB-eligible employees.

Enroll online, by mail, or by fax

To enroll online: Visit the Health Benefits Enrollment Center.

To enroll by mail: Complete the Employee Health Benefits Election Form (standard form 2809)

Send your completed forms to:

USPS / HRSSC BENEFITS
PO BOX 970400
GREENSBORO NC 27497-0400

Or fax the form to 1-202-268-0359.

Current APWU Health Plan members

If you’re a member and don’t want to change your plan for 2026, you’ll automatically be re-enrolled and don’t need to act. You can enroll in a different postal plan during Open Season if you choose.

PSHB enrollment codes for APWU Health Plan

HIGH OPTION

Self

23A

Self + One

23C

Self & Family

23B

CONSUMER DRIVEN OPTION

Self

23D

Self + One

23F

Self & Family

23E

Contact human resources for enrollment support

If you have questions, contact the Human Resources Shared Service Center (HRSSC):

Select option 5 for benefits

Contact APWU Health Plan

For questions about the High Option or Consumer Driven Option, contact APWU Health Plan:

8:30 am – 6:30 pm ET, Monday – Friday

If the Health Plan is experiencing a high call volume, you can schedule a call back, 9 am – 6:30 pm ET, Monday – Friday.

Consumer Driven Option members

For questions about your Consumer Driven Option health plan, contact UnitedHealthcare:

Need help finding a health plan that’s right for you?

Download and access Health Plan resources

2026 PSHB High Option Summary of Benefits and Coverage (SBC)

2026 PSHB Consumer Driven Option Summary of Benefits and Coverage (SBC)

2026 Postal Brochure

Review the 2026 APWU Health Plan brochure detailing postal employee benefit options.

Postal Health Plan online resources