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Enrollment support for the U.S. Postal Service workforce

Make the most of your Postal Service Health Benefits (PSHB) Program benefits.

 

Postal Service workers eligible for the PSHB Program can enroll in APWU Health Plan

APWU Health Plan offers a fee-for-service High Option plan and a Consumer Driven Option plan. Both options are open to all employees covered under the Postal Service Health Benefits (PSHB) Program.

How to enroll:

Enroll by mail: Download and complete the health benefits election form (SF 2809) and send certified with tracking to:

FEHB / USPS HB Open Season
PO Box 971000
Greensboro, NC
27497-1000

Enroll by fax: Send your completed form to 1-651-456-6610.

For enrollment assistance:

How to enroll by mail: Download and complete the required form, SF 2809, and send it certified or with tracking to:

FEHB / USPS HB Open Season
PO Box 971000
Greensboro, NC
27497-1000

Or fax your form to 1-651-456-6610

Already an APWU Health Plan member? As a USPS employee or PSE, you and any family members covered under your current FEHB plan will be automatically switched to the corresponding PSHB plan by OPM. For example, if you’re enrolled in Consumer Driven Option Self & Family, you’ll be transitioned to the PSHB equivalent of that plan. This change will occur before Open Season begins. If you’re satisfied with the transition, no further steps are necessary.

As a PSE, after one year of service, when you enroll in the Consumer Driven Option, the U.S. Postal Service pays 75% of the premium. With other plans, you would be responsible for paying 100% of the premium.

Enroll online: Sign up for your new plan through LiteBlue .

Have trouble enrolling online? For assistance, contact the Human Resources Shared Services Center at 1-877-477-3273.

Enroll by mail: Download and complete the required forms:

Employee Cost Acknowledgement 
PostalEASE Worksheet 
PS Form 8141: Sufficient earnings requirements 
PS Form 8202: Pre-tax election/waiver 

Send your completed forms certified or with tracking to:

Shared Services Benefits and Compensation
PO Box 970400
Greensboro, NC 27497-1000

Enroll by fax: Send your completed forms to 1-202-268-0359

If applicable, please include your current FEHB insurance code (from your paystub or LiteBlue) in Part B and your new PSHB code in Part C. (Note that the form heading incorrectly says, FEHB Plan.)

How to enroll by mail or fax: Download and complete the required form, OPM 2809, and send certified with tracking to:

Office of Personnel Management
Open Season Processing Center
PO Box 5000
Lawerence, KS
66046-0500

For enrollment assistance:

PSHB enrollment codes for APWU Health Plan

Use these PSHB codes when you enroll in APWU Health Plan:

HIGH OPTION

Self

23A

Self + One

23C

Self & Family

23B

CONSUMER DRIVEN OPTION

Self

23D

Self + One

23F

Self & Family

23E

Need help? Contact APWU Health Plan

For questions about the High Option or Consumer Driven Option, contact APWU Health Plan to speak with a customer service representative:

If the Health Plan is experiencing a high call volume, you can schedule a call back, 9 am – 6:30 pm ET, Monday – Friday.

Consumer Driven Option members

For questions about your Consumer Driven Option health plan, contact UnitedHealthcare:

Contact the PSHB Helpline

Feel free to contact PSHB Program customer support by phone or email:

PSHB Helpline

7 am – 8:45 pm ET, Monday – Friday

Active postal employees

Contact USPS by email:

pshbhelpline@opm.gov

All others

Contact the PSHB Helpline by email:

pshbhelpline@opm.gov

 

Need help finding a health plan that’s right for you?

Download and access Health Plan resources