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Open Season enrollment support for the U.S. Postal Service workforce

Make the most of your PSHB Program benefits. Enroll in APWU Health Plan during Open Season, November 11 – December 9, 2024.

Postal Service workers who are eligible for the PSHB Program can enroll in APWU Health Plan

APWU Health Plan offers a fee-for-service High Option plan and a Consumer Driven Option plan. Both options are open to all employees covered under the Postal Service Health Benefits (PSHB) Program.

All active Postal Service employees who are in the APWU bargaining unit must become dues-paying members of the APWU, except where exempt by law. You will be billed directly by the union after you enroll in your health plan.
Postal Service employees in non-APWU bargaining units (including letter carriers, mail handlers, and rural carriers) may enroll in an APWU Health Plan by becoming an associate member of the union for only $35.
Non-career postal support employees (PSEs) can enroll in the Consumer Driven Option.

Enroll in your 2025 PSHB health plan during Open Season

To enroll in APWU Health Plan for the 2025 plan year, visit the online enrollment system during Open Season, November 11 – December 9, 2024:

Already an APWU Health Plan member? You will automatically be enrolled in a new PSHB health plan. However, moving to Self Plus One or Self & Family coverage requires you to change your enrollment.

PSHB enrollment codes for APWU Health Plan

Use these PSHB codes when you enroll in APWU Health Plan:

HIGH OPTION

Self

23A

Self + One

23C

Self & Family

23B

CONSUMER DRIVEN OPTION

Self

23D

Self + One

23F

Self & Family

23E

Need help? Contact APWU Health Plan during Open Season

For questions about the High Option or Consumer Driven Option, contact APWU Health Plan to speak with a customer service representative:

8:30 am – 6:30 pm ET, Monday – Friday

If the Health Plan is experiencing a high call volume, you can schedule a call back, 9 am – 6:30 pm ET, Monday – Friday.

Consumer Driven Option members

For questions about your Consumer Driven Option health plan, contact UnitedHealthcare:

or visit

https://www.whyuhc.com/apwuhp

Contact the PSHB Helpline

Feel free to contact PSHB Program customer support by phone or email:

PSHB Helpline

7 am – 8:45 pm ET, Monday – Friday

Active postal employees

Contact USPS by email:

retirementbenefits@usps.gov

All others

Contact the PSHB Helpline by email:

PSHBHelpline@opm.gov