Learn how to enroll in APWU Health Plan during Open Season. OPM has extended open enrollment for PSHB plans to December 13, 2024.
APWU Health Plan offers a fee-for-service High Option plan and a Consumer Driven Option plan. Both options are open to all employees covered under the Postal Service Health Benefits (PSHB) Program.
How to enroll: the online enrollment system during Open Season, November 11 – December 13, 2024. You will need a Login.gov ID and password to make changes. If you are new to the system, you need to create an account.
For enrollment assistance:
How to enroll by mail: Download and complete the required form, SF 2809, and send it certified or with tracking to:
FEHB / USPS HB Open Season
PO Box 971000
Greensboro, NC
27497-1000
Or fax your form to 1-651-456-6610
Already an APWU Health Plan member? As a USPS employee or PSE, you and any family members covered under your current FEHB plan will be automatically switched to the corresponding PSHB plan by OPM. For example, if you’re enrolled in Consumer Driven Option Self & Family, you’ll be transitioned to the PSHB equivalent of that plan. This change will occur before Open Season begins. If you’re satisfied with the transition, no further steps are necessary.
As a PSE, after one year of service, when you enroll in the Consumer Driven Option, the U.S. Postal Service pays 75% of the premium. With other plans, you would be responsible for paying 100% of the premium.
How to enroll by mail or fax: Download and complete the required forms below and send your forms certified or with tracking to:
Shared Services Benefits and Compensation
PO Box 970400
Greensboro, NC 27497-1000
Or fax your forms to: 1-202-268-0359
Please include your current FEHB insurance code (from your paystub or LiteBlue) in Part B and your new PSHB code in Part C. (Note that the form heading incorrectly says, FEHB Plan.)
Download and complete the required PSE enrollment forms
Employee Cost Acknowledgement
PostalEASE Worksheet
PS Form 8141: Sufficient earnings requirements
PS Form 8202: Pre-tax election/waiver
How to enroll online: Visit the PSHB enrollment portal during Open Season, November 11 – December 13, 2024. If you are new to the system, you will need to create an account.
For enrollment assistance:
How to enroll by phone: Call the PSHB helpline at 1-844-451-1261 during Open Season, November 11 – December 13, 2024.
How to enroll by mail or fax: Download and complete the required form, OPM 2809, and send certified with tracking to:
Office of Personnel Management
Open Season Processing Center
PO Box 5000
Lawerence, KS
66046-0500
Use these PSHB codes when you enroll in APWU Health Plan:
Self
23A
Self + One
23C
Self & Family
23B
Self
23D
Self + One
23F
Self & Family
23E
For questions about the High Option or Consumer Driven Option, contact APWU Health Plan to speak with a customer service representative:
8:30 am – 6:30 pm ET, Monday – Friday
If the Health Plan is experiencing a high call volume, you can schedule a call back, 9 am – 6:30 pm ET, Monday – Friday.
For questions about your Consumer Driven Option health plan, contact UnitedHealthcare:
Contact USPS by email:
©2024 APWU Health Plan | All rights reserved.
In order to provide Postal Service employees and Postal Service annuitants with additional time to review and/ or change their health insurance enrollment during this inaugural Postal Service Health Benefits Program (PSHBP) year, OPM is extending Open Season through Friday, December 13, 2024, for the PSHBP.
This extension does not include the Federal Employees Health Benefits Program, Federal Employees Dental and Vision Insurance Program.